Terms of Service

Effective 27 July 2026 · Last updated 27 July 2026

1. Who we are and what this covers

StitchBlock ("StitchBlock", "we", "us") is a quilt design tool operated by StitchBlock Studio LLC, PO Box 2302, Idaho Falls, ID 83403, US. These Terms are a binding agreement between you and us covering your use of the StitchBlock website at stitchblockstudio.com, the design application, our printable pattern output, our embeddable and shared design surfaces, and any related services (together, the "Service").

By creating an account, subscribing, or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.

Our Privacy Policy explains how we handle personal data and is incorporated into these Terms by reference.

2. Eligibility

You must be at least 13 years old to create an account, and old enough to form a binding contract where you live. If you are under the age of majority in your jurisdiction, you may use the Service only with the involvement of a parent or guardian who agrees to these Terms.

3. Your account

You are responsible for your account credentials and for everything done through your account. Authentication is handled by our provider, Clerk. Tell us promptly at [email protected] if you believe your account has been compromised.

Accounts are personal and individual. You may not share one account among multiple people; if several people need access, that is what the Guild plan is for (see "Plans, billing and cancellation"). We may contact you about shared-account usage and offer an appropriate plan.

4. Plans, billing and cancellation

4.1 Free and paid plans

The Service has a free tier and paid subscription plans. What each plan includes is described on our pricing page, which forms part of these Terms. Free-tier limits (including caps on saved projects and cloud-synced projects, and watermarking of printed output) may change as the Service develops; we will give reasonable notice of material reductions to a tier you are using.

4.2 Subscriptions renew automatically

Paid plans are subscriptions that renew automatically at the end of each billing period (monthly or annual, as you choose) at the then-current price, charged to your payment method, until you cancel. The price, billing interval, and renewal date are shown to you before you complete your purchase.

You can cancel at any time from your account's billing settings, which opens our payment provider's customer portal, or by emailing us. Cancellation takes effect at the end of the current billing period: you keep paid access until then, and you are not charged again.

4.3 Guild plan

The Guild plan covers up to 25 individual member accounts under one purchase. The purchasing guild is responsible for payment and for who it invites. Each member holds their own account, their own designs and their own stash; we do not give the purchaser access to members' content. A seat is claimed when a member creates their account, and a claimed seat is not transferable; if your guild's membership changes, contact us and we will sort it out. A member's account and content stay theirs either way.

4.4 Payments

Payments are processed by Stripe. We never receive or store your full card details. All prices are in US dollars. You are responsible for any taxes not collected at checkout, and for keeping a valid payment method on file. If a payment fails, we may suspend paid features until it is resolved.

4.5 Price changes

We may change prices. Changes apply to your next billing period after we give you at least 30 days' notice, so you can cancel first if you do not want to continue.

4.6 Refunds

Subscription fees are non-refundable except where required by law, and we do not refund partial billing periods. One-time AI credit packs are non-refundable once credits have been granted to your account. If something has gone wrong (a failed pattern export, a duplicate charge, a subscription you meant to cancel and did not use), contact us at [email protected]. We would rather fix it than stand on the policy.

If you are a consumer in the EU or UK, you have a statutory 14-day right of withdrawal for digital services. Where you ask for immediate access to paid features at checkout, you acknowledge that performance begins immediately and that you lose that right once the service has been fully performed.

4.7 What happens when a paid plan ends

Your designs remain yours. When a paid plan lapses, paid features stop, and cloud-synced projects above the free limit become read-only. You can still open and export them, but not save changes to them, and you choose which project stays live. You can always export your work as .quilt files, on any plan. We do not hold your designs hostage to a subscription.

5. Your content

5.1 You own it

You keep all rights you already have in the designs, photographs, fabric images, block definitions, names and other material you create or upload ("Your Content"). These Terms do not transfer ownership of Your Content to us.

5.2 The permission we need to run the Service

You grant us a worldwide, non-exclusive, royalty-free license to host, store, copy, transmit, resize, render, thumbnail, reformat and display Your Content solely to operate and improve the Service for you: for example, to sync a project between your devices, generate a printable pattern, render a preview image, or produce a share card you have asked for. This license lasts only as long as you keep the content on the Service, and ends when you delete it (subject to routine backups expiring on their normal schedule).

If you publish a design (by sharing it, embedding it, or making it public), you additionally grant us permission to display that design on the public surfaces you have chosen, and to serve it to the sites you have embedded it on, until you disable the share.

5.3 What you promise about your content

You promise that you have the rights to the content you upload, and that it does not infringe anyone's copyright, trademark, privacy or other rights. This matters in particular for photographs of fabric: fabric prints are usually copyrighted designs owned by their designer or manufacturer. Photographing fabric you own for your own project planning is one thing; uploading, publishing or distributing that imagery may not be permitted by the rights holder.

5.4 Removal

We may remove content that we reasonably believe violates these Terms or the law, or in response to a valid rights-holder complaint (see "Copyright complaints" below).

6. Acceptable use

You agree not to:

7. The fabric catalog and block library

The Service includes a catalog of fabric collections and a library of quilt blocks. Fabric swatch images, collection names, designer names and manufacturer marks belong to their respective owners, and we make them available under the terms of our arrangements with those manufacturers.

You may use catalog imagery within the Service to design, audition fabrics, and produce patterns for your own quilting projects, including quilts you make and sell yourself. You may not extract, redistribute, resell, or use catalog imagery outside the Service, or use it in a way that suggests a manufacturer endorses you or your work.

Individual collections may carry further restrictions imposed by the rights holder; where they do, those restrictions apply to you as well. We may remove or restrict any collection at any time, including at a rights holder's request.

8. Patterns, cut lists and measurements

The Service calculates cut lists, yardage, finishing math, and printable templates. We work hard to make that math correct. It is the core of what we build, and we test it extensively.

Even so, you are responsible for checking measurements before you cut. Results depend on things we cannot verify: your printer's scale settings, your actual fabric width and shrinkage, your seam allowance in practice, directional prints, and your own construction choices. Printed templates must be verified against the printed test square before use.

We are not liable for fabric, time, or money lost to a miscut, however it arises. Cutting is irreversible and the check is quick: measure the test square, confirm the cut list against your fabric, then cut. If you do find a genuine error in our math, please tell us at [email protected]. We want to know, and we fix those first.

9. Copyright complaints

If you believe content on the Service infringes your copyright, contact [email protected] with: identification of the work, the location of the material on our Service, your contact details, a statement that you believe in good faith the use is unauthorised, and a statement made under penalty of perjury that your notice is accurate and you are authorised to act for the owner.

We respond to valid notices by removing or disabling access to the material, and we terminate the accounts of repeat infringers.

10. AI features

Some features use AI, including palette suggestions, photo-to-quilt conversion, and design generation. When you use them, your prompts and any images you supply are sent to our AI provider (Google, Gemini API) to produce a result. We do not store the content of those requests; we do record usage for metering and billing. Your use of these features is also subject to the provider's own use restrictions, which we pass through to you: no unlawful use, no attempts to circumvent safety measures, and no use of outputs to train a competing model.

AI output is suggestive, not authoritative. It may be wrong, may not match the fabrics you own, and may not reflect real construction constraints. Treat it as a starting point, and check your measurements as described in "Patterns, cut lists and measurements" before cutting anything.

AI features are metered: paid plans include a monthly allowance of AI credits. Unused monthly credits do not carry over. Additional credits can be bought as one-time prepaid packs. We may adjust allowances with notice, and we may rate-limit or suspend AI access to protect the Service from abuse or runaway cost.

11. Sharing and embedding

If you share a design or embed it on another site, you are choosing to make it publicly accessible. Anyone with the link can view it, and embedded designs are served to the sites that host them. Preview images we generate for a share may be cached by us, by the sites you embed on, and by third parties such as social platforms and search engines. Content that has been public may persist even after you disable a share, and we cannot recall copies others have made.

You are responsible for having the rights to publish what you share, including any catalog imagery it depicts (see "The fabric catalog and block library"). We may disable any share or embed that violates these Terms or a rights holder's terms.

12. Our intellectual property

The Service itself (the software, the design of the interface, our block geometry and pattern-generation work, our name and logo) belongs to us and our licensors. These Terms do not grant you any rights in it beyond the right to use the Service as intended.

13. Service availability and changes

We aim to keep the Service running, but we do not promise it will be uninterrupted or error-free. We may change, suspend, or discontinue features. If we discontinue a paid feature that is material to your plan, we will give reasonable notice and, where appropriate, a pro-rata refund of the unused portion.

14. Suspension and termination

You may stop using the Service and delete your account at any time; contact [email protected] (see the Privacy Policy for what deletion removes).

We may suspend or terminate your access if you breach these Terms, if we are required to by law, or if your use presents a risk to the Service or other users. Where practical, we will tell you why and give you a chance to fix it. On termination, you keep your .quilt files, and we will give you a reasonable opportunity to export your cloud-stored designs unless the law or the circumstances of the breach prevent it.

15. Disclaimers

Except as expressly stated in these Terms and to the fullest extent permitted by law, the Service is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and accuracy. Some jurisdictions do not allow the exclusion of certain warranties, so parts of this section may not apply to you.

16. Limitation of liability

To the fullest extent permitted by law:

Nothing here limits liability that cannot be limited by law, including death or personal injury caused by negligence, and fraud. Consumers in some jurisdictions have rights that these limits cannot reduce.

17. Indemnity

You will indemnify us against third-party claims arising from content you upload or publish, or from your breach of these Terms or of applicable law.

18. Changes to these Terms

We may update these Terms. For material changes we will give notice (in the app, by email, or both) at least 30 days before they take effect for existing users. Continuing to use the Service after that means you accept the updated Terms. If you do not accept them, cancel before they take effect.

19. Governing law and disputes

These Terms are governed by the laws of the State of Idaho, United States, without regard to conflict-of-laws rules. Disputes will be resolved in the state and federal courts located in the State of Idaho, except where the law of your country of residence gives you the right to bring proceedings locally.

20. General

These Terms, together with the Privacy Policy and the pricing page, are the entire agreement between us about the Service. If any provision is unenforceable, the rest stays in effect. Our not enforcing a provision is not a waiver of it. You may not assign these Terms; we may assign them to a successor in connection with a merger, acquisition, or sale of assets.

21. Contact

[email protected] · StitchBlock Studio LLC, PO Box 2302, Idaho Falls, ID 83403, US.